SMS Terms & Conditions
Last Updated: 08/12/2025
These SMS Terms & Conditions (“Terms”) govern your participation in the Capex Inc. text messaging program (“Messaging Service”). By signing up for the Messaging Service, you agree to these Terms, our
Privacy Policy, and all applicable laws, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and state-specific requirements.
By initiating contact through the SMS-enabled interface, providing your mobile phone number, or otherwise opting in to receive SMS messages from Capex Inc, its clients, or service providers, you consent to receive recurring text messages including updates, promotional offers, and transactional alerts from or on behalf of Capex Inc,
Capex.ai, and its business clients at the number you provided.
1. Consent to Receive Messages
By providing your mobile phone number and opting in, you consent to receive recurring automated and/or personalized marketing text messages from Capex Inc. at the number you provided, including cart reminders, promotions, product updates, and other offers.
- Consent is not a condition of purchase.
- Message frequency varies, up to 8 messages per month.
- Messages may be sent using an auto-dialer or other automated system.
- Message and data rates may apply.
2. Prohibited Sending Times (State Laws)
In compliance with applicable state laws, including Florida’s and Oklahoma’s mini-TCPA rules, Capex Inc. will not send marketing text messages before 8:00 a.m. or after 8:00 p.m. local time in your area.
3. Opt-Out Instructions
You may opt out of the Messaging Service at any time by replying with any of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT.
- Upon receipt of your opt-out request:
- You will receive a single confirmation text message.
- No further marketing messages will be sent to your number unless you opt back in.
4. Help & Support
If you need assistance, reply HELP to any message to receive customer service contact information. You may also contact us directly at:
5. Information We Collect
We collect and store information you provide or that is generated during your participation in the Messaging Service, including:
- Your phone number, email address, and sign-up date/time.
- Message history and any content you include in your messages.
- Device and usage data (e.g., device type, browser, interaction with our website).
- Any additional information provided through surveys, promotions, or support inquiries.
6. Use of Information
We use your information to:
- Deliver and operate the Messaging Service.
- Send you targeted offers, reminders, and updates.
- Improve our services and maintain compliance with laws.
7. Sharing of Information
We may share your information in the following circumstances:
- With service providers who assist in delivering the Messaging Service.
- As required by law to comply with legal obligations, court orders, or government requests.
- In aggregated or de-identified form for research or marketing purposes.
We will never sell your personal information to third parties.
8. Data Retention
We retain your information only as long as necessary to provide the Messaging Service, meet legal requirements, enforce our policies, and resolve disputes.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted to this page with an updated effective date. Continued participation in the Messaging Service constitutes your acceptance of any updates.
Contact UsIf you have any questions about these Terms, you can reach us at:
privacy@capex.ai